{"product_id":"aten-2-port-rs-232-422-485-secure-device","title":"ATEN SN3402 serial server RS-232\/422\/485","description":"\u003cdiv style=\"font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica,Arial,sans-serif;font-size:15px;line-height:1.65;color:#333\"\u003e\n\u003ch2 style=\"margin:28px 0 12px;font-size:20px;line-height:1.3;font-weight:700;color:#111;border-left:4px solid #111;padding-left:10px\"\u003eProduct overview\u003c\/h2\u003e\n\u003cp style=\"margin:0 0 14px\"\u003eAn easy-to-use, secure, and reliable solution makes it easier to connect a wide range of serial devices to an IP-based Ethernet LAN in an instant. The ATEN SN3402 Secure Device Server provides simple, fast serial-to-Ethernet connectivity, allowing users to remotely access serial RS-232\/422\/485 devices from a PC located anywhere. With various reliable features, the SN3402 solution is ideal for commercial and industrial process control applications. Surge and Isolation Protection Ensure System Stability Surge protection is a vital aspect of any facility’s coordinated electrical protection to ensure safe and reliable operation. To this end, in addition to 1.5kV magnetic isolation protection for Ethernet signals, the SN3402 Secure Device Server features surge protection for serial, Ethernet, and power that protect against voltage spikes or uncontrolled increase in current. Furthermore, as well as industrial safety standards compliance, they are also tested to meet IEC 61000-4 surge wave form requirements to ensure system stability and reliability. Level-up Device Security at Every Stage The growing numbers of cyber attacks in the industrial IoT era has the potential to bring down systems and cause huge losses of time and money. In order to avoid potential vulnerability risks, enterprises need a multi-layered defense system to ensure secure data transmissions that include regular firmware upgrades, as well as various encrypted forms of authentication and access control. The SN3402 secure serial-to-Ethernet solution is equipped with security functions at every level, including...\u003c\/p\u003e\n\u003ch2 style=\"margin:28px 0 12px;font-size:20px;line-height:1.3;font-weight:700;color:#111;border-left:4px solid #111;padding-left:10px\"\u003eWhy choose the ATEN SN3402 serial server RS-232\/422\/485?\u003c\/h2\u003e\n\u003cp style=\"margin:0 0 14px\"\u003eThe ATEN SN3402 serial server RS-232\/422\/485 is a serial servers from ATEN, selected for Canadian businesses that need reliable, specification-accurate hardware. Key figures at a glance — Serial ports quantity: 2; Serial interface type: RS-232\/422\/485; Isolation: 1.5 kV. Every listing at FullOffice.ca is built from verified manufacturer data, so what you read here is what ships to you.\u003c\/p\u003e\n\u003ch2 style=\"margin:28px 0 12px;font-size:20px;line-height:1.3;font-weight:700;color:#111;border-left:4px solid #111;padding-left:10px\"\u003eHighlights\u003c\/h2\u003e\n\u003cdiv style=\"display:grid;grid-template-columns:repeat(auto-fit,minmax(240px,1fr));gap:10px;margin:0 0 14px\"\u003e\n\u003cdiv style=\"background:#f6f6f6;border-radius:8px;padding:12px 14px;font-size:14px\"\u003e2 RS-232\/422\/485 serial ports for secured serial data over Ethernet transmission\u003c\/div\u003e\n\u003cdiv style=\"background:#f6f6f6;border-radius:8px;padding:12px 14px;font-size:14px\"\u003eSecured operation modes – Secure Real COM, Secure TCP Server \/ Client, Secure Serial Tunneling Server \/ Client, Console Management (SSH), and Console Management Direct (SSH)\u003c\/div\u003e\n\u003cdiv style=\"background:#f6f6f6;border-radius:8px;padding:12px 14px;font-size:14px\"\u003eRedundant power input (power jack and terminal block) for fail-safe power\u003c\/div\u003e\n\u003cdiv style=\"background:#f6f6f6;border-radius:8px;padding:12px 14px;font-size:14px\"\u003eSupport Modbus gateway to convert between Modbus TCP and Modbus RTU \/ ASCII protocols\u003c\/div\u003e\n\u003c\/div\u003e\n\u003ch2 style=\"margin:28px 0 12px;font-size:20px;line-height:1.3;font-weight:700;color:#111;border-left:4px solid #111;padding-left:10px\"\u003eKey benefits\u003c\/h2\u003e\n\u003cul style=\"list-style:none;padding:0;margin:0 0 14px\"\u003e\n\u003cli style=\"margin:0 0 8px\"\u003e\n\u003cspan style=\"color:#7ed957;font-weight:700\"\u003e✔\u003c\/span\u003e Verified manufacturer specifications — no guesswork before you buy\u003c\/li\u003e\n\u003cli style=\"margin:0 0 8px\"\u003e\n\u003cspan style=\"color:#7ed957;font-weight:700\"\u003e✔\u003c\/span\u003e Ships from Canada: 24 to 72 hours to major centres, 3 to 8 business days elsewhere\u003c\/li\u003e\n\u003cli style=\"margin:0 0 8px\"\u003e\n\u003cspan style=\"color:#7ed957;font-weight:700\"\u003e✔\u003c\/span\u003e Volume pricing available for business and reseller accounts\u003c\/li\u003e\n\u003cli style=\"margin:0 0 8px\"\u003e\n\u003cspan style=\"color:#7ed957;font-weight:700\"\u003e✔\u003c\/span\u003e Support by phone, WhatsApp or email before and after your purchase\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 style=\"margin:28px 0 12px;font-size:20px;line-height:1.3;font-weight:700;color:#111;border-left:4px solid #111;padding-left:10px\"\u003eRecommended use cases\u003c\/h2\u003e\n\u003cul style=\"margin:0 0 14px;padding-left:20px\"\u003e\n\u003cli style=\"margin:0 0 6px\"\u003eDay-to-day office productivity\u003c\/li\u003e\n\u003cli style=\"margin:0 0 6px\"\u003eHybrid and remote work\u003c\/li\u003e\n\u003cli style=\"margin:0 0 6px\"\u003eField and mobile teams\u003c\/li\u003e\n\u003cli style=\"margin:0 0 6px\"\u003eFleet deployments and refresh cycles\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 style=\"margin:28px 0 12px;font-size:20px;line-height:1.3;font-weight:700;color:#111;border-left:4px solid #111;padding-left:10px\"\u003eRecommended industries\u003c\/h2\u003e\n\u003cdiv style=\"margin:0 0 14px\"\u003e\n\u003cspan style=\"display:inline-block;background:#111;color:#fff;border-radius:999px;padding:5px 13px;margin:0 6px 6px 0;font-size:13px\"\u003eCorporate\u003c\/span\u003e\u003cspan style=\"display:inline-block;background:#111;color:#fff;border-radius:999px;padding:5px 13px;margin:0 6px 6px 0;font-size:13px\"\u003eProfessional services\u003c\/span\u003e\u003cspan style=\"display:inline-block;background:#111;color:#fff;border-radius:999px;padding:5px 13px;margin:0 6px 6px 0;font-size:13px\"\u003eEducation\u003c\/span\u003e\u003cspan style=\"display:inline-block;background:#111;color:#fff;border-radius:999px;padding:5px 13px;margin:0 6px 6px 0;font-size:13px\"\u003eGovernment\u003c\/span\u003e\u003cspan style=\"display:inline-block;background:#111;color:#fff;border-radius:999px;padding:5px 13px;margin:0 6px 6px 0;font-size:13px\"\u003eFinance\u003c\/span\u003e\n\u003c\/div\u003e\n\u003ch2 style=\"margin:28px 0 12px;font-size:20px;line-height:1.3;font-weight:700;color:#111;border-left:4px solid #111;padding-left:10px\"\u003eSpecifications\u003c\/h2\u003e\n\u003cdiv style=\"overflow-x:auto\"\u003e\u003ctable style=\"width:100%;border-collapse:collapse;font-size:14px;margin:0 0 14px\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth style=\"background:#111;color:#fff;text-align:left;padding:10px 12px;width:42%\"\u003eSpecification\u003c\/th\u003e\n\u003cth style=\"background:#111;color:#fff;text-align:left;padding:10px 12px\"\u003eDetail\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:9px 12px;background:#f9f9f9;border-bottom:1px solid #eee\"\u003eSerial ports quantity\u003c\/td\u003e\n\u003ctd style=\"padding:9px 12px;background:#f9f9f9;border-bottom:1px solid #eee\"\u003e2\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:9px 12px;background:#fff;border-bottom:1px solid #eee\"\u003eSerial interface type\u003c\/td\u003e\n\u003ctd style=\"padding:9px 12px;background:#fff;border-bottom:1px solid #eee\"\u003eRS-232\/422\/485\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:9px 12px;background:#f9f9f9;border-bottom:1px solid #eee\"\u003eIsolation\u003c\/td\u003e\n\u003ctd style=\"padding:9px 12px;background:#f9f9f9;border-bottom:1px solid #eee\"\u003e1.5 kV\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:9px 12px;background:#fff;border-bottom:1px solid #eee\"\u003eSurge protection voltage\u003c\/td\u003e\n\u003ctd style=\"padding:9px 12px;background:#fff;border-bottom:1px solid #eee\"\u003e2 kV\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:9px 12px;background:#f9f9f9;border-bottom:1px solid #eee\"\u003eEthernet LAN data rates\u003c\/td\u003e\n\u003ctd style=\"padding:9px 12px;background:#f9f9f9;border-bottom:1px solid #eee\"\u003e10,100 Mbit\/s\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:9px 12px;background:#fff;border-bottom:1px solid #eee\"\u003eElectrostatic Discharge (ESD) protection\u003c\/td\u003e\n\u003ctd style=\"padding:9px 12px;background:#fff;border-bottom:1px solid #eee\"\u003e8 kV\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:9px 12px;background:#f9f9f9;border-bottom:1px solid #eee\"\u003eData transfer rate\u003c\/td\u003e\n\u003ctd style=\"padding:9px 12px;background:#f9f9f9;border-bottom:1px solid #eee\"\u003e100 Mbit\/s\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:9px 12px;background:#fff;border-bottom:1px solid #eee\"\u003eFlow control support\u003c\/td\u003e\n\u003ctd style=\"padding:9px 12px;background:#fff;border-bottom:1px solid #eee\"\u003eYes\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:9px 12px;background:#f9f9f9;border-bottom:1px solid #eee\"\u003eBaud rate\u003c\/td\u003e\n\u003ctd style=\"padding:9px 12px;background:#f9f9f9;border-bottom:1px solid #eee\"\u003e921.6 Kbit\/s\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:9px 12px;background:#fff;border-bottom:1px solid #eee\"\u003eRS-232 signals\u003c\/td\u003e\n\u003ctd style=\"padding:9px 12px;background:#fff;border-bottom:1px solid #eee\"\u003eCTS, DCD, DSR, DTR, GND, RTS, RXD, TXD\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:9px 12px;background:#f9f9f9;border-bottom:1px solid #eee\"\u003eRS-422 signals\u003c\/td\u003e\n\u003ctd style=\"padding:9px 12px;background:#f9f9f9;border-bottom:1px solid #eee\"\u003eGND, RxD+, RxD-, TxD+, TxD-\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:9px 12px;background:#fff;border-bottom:1px solid #eee\"\u003eRS-485 signals\u003c\/td\u003e\n\u003ctd style=\"padding:9px 12px;background:#fff;border-bottom:1px solid #eee\"\u003eData+, Data-, GND, RxD+, RxD-, TxD+, TxD-\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:9px 12px;background:#f9f9f9;border-bottom:1px solid #eee\"\u003eData bits\u003c\/td\u003e\n\u003ctd style=\"padding:9px 12px;background:#f9f9f9;border-bottom:1px solid #eee\"\u003e5, 6, 7, 8\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:9px 12px;background:#fff;border-bottom:1px solid #eee\"\u003eFlow Control type\u003c\/td\u003e\n\u003ctd style=\"padding:9px 12px;background:#fff;border-bottom:1px solid #eee\"\u003eDTR\/DSR, RTS\/CTS, XON\/XOFF\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:9px 12px;background:#f9f9f9;border-bottom:1px solid #eee\"\u003eParity bit\u003c\/td\u003e\n\u003ctd style=\"padding:9px 12px;background:#f9f9f9;border-bottom:1px solid #eee\"\u003eEven, Mark, No, Odd, Space\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:9px 12px;background:#fff;border-bottom:1px solid #eee\"\u003eStop bits\u003c\/td\u003e\n\u003ctd style=\"padding:9px 12px;background:#fff;border-bottom:1px solid #eee\"\u003e1, 1.5, 2\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:9px 12px;background:#f9f9f9;border-bottom:1px solid #eee\"\u003eCompliance certificates\u003c\/td\u003e\n\u003ctd style=\"padding:9px 12px;background:#f9f9f9;border-bottom:1px solid #eee\"\u003eRoHS\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:9px 12px;background:#fff;border-bottom:1px solid #eee\"\u003eEthernet LAN\u003c\/td\u003e\n\u003ctd style=\"padding:9px 12px;background:#fff;border-bottom:1px solid #eee\"\u003eYes\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:9px 12px;background:#f9f9f9;border-bottom:1px solid #eee\"\u003eEthernet LAN (RJ-45) ports\u003c\/td\u003e\n\u003ctd style=\"padding:9px 12px;background:#f9f9f9;border-bottom:1px solid #eee\"\u003e1\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:9px 12px;background:#fff;border-bottom:1px solid #eee\"\u003eTerminal block port\u003c\/td\u003e\n\u003ctd style=\"padding:9px 12px;background:#fff;border-bottom:1px solid #eee\"\u003eYes\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:9px 12px;background:#f9f9f9;border-bottom:1px solid #eee\"\u003ePower source type\u003c\/td\u003e\n\u003ctd style=\"padding:9px 12px;background:#f9f9f9;border-bottom:1px solid #eee\"\u003eDC\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:9px 12px;background:#fff;border-bottom:1px solid #eee\"\u003ePower consumption (max)\u003c\/td\u003e\n\u003ctd style=\"padding:9px 12px;background:#fff;border-bottom:1px solid #eee\"\u003e1.3 W\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:9px 12px;background:#f9f9f9;border-bottom:1px solid #eee\"\u003ePower consumption (typical)\u003c\/td\u003e\n\u003ctd style=\"padding:9px 12px;background:#f9f9f9;border-bottom:1px solid #eee\"\u003e1.19 W\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:9px 12px;background:#fff;border-bottom:1px solid #eee\"\u003eInput voltage\u003c\/td\u003e\n\u003ctd style=\"padding:9px 12px;background:#fff;border-bottom:1px solid #eee\"\u003e100 - 240 V\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:9px 12px;background:#f9f9f9;border-bottom:1px solid #eee\"\u003eInput frequency\u003c\/td\u003e\n\u003ctd style=\"padding:9px 12px;background:#f9f9f9;border-bottom:1px solid #eee\"\u003e50 - 60 Hz\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:9px 12px;background:#fff;border-bottom:1px solid #eee\"\u003eOutput voltage\u003c\/td\u003e\n\u003ctd style=\"padding:9px 12px;background:#fff;border-bottom:1px solid #eee\"\u003e9 - 48 V\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:9px 12px;background:#f9f9f9;border-bottom:1px solid #eee\"\u003eLED indicators\u003c\/td\u003e\n\u003ctd style=\"padding:9px 12px;background:#f9f9f9;border-bottom:1px solid #eee\"\u003ePower, Status\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:9px 12px;background:#fff;border-bottom:1px solid #eee\"\u003eWidth\u003c\/td\u003e\n\u003ctd style=\"padding:9px 12px;background:#fff;border-bottom:1px solid #eee\"\u003e117 mm\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:9px 12px;background:#f9f9f9;border-bottom:1px solid #eee\"\u003eDepth\u003c\/td\u003e\n\u003ctd style=\"padding:9px 12px;background:#f9f9f9;border-bottom:1px solid #eee\"\u003e98 mm\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:9px 12px;background:#fff;border-bottom:1px solid #eee\"\u003eHeight\u003c\/td\u003e\n\u003ctd style=\"padding:9px 12px;background:#fff;border-bottom:1px solid #eee\"\u003e26 mm\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:9px 12px;background:#f9f9f9;border-bottom:1px solid #eee\"\u003eWeight\u003c\/td\u003e\n\u003ctd style=\"padding:9px 12px;background:#f9f9f9;border-bottom:1px solid #eee\"\u003e210 g\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:9px 12px;background:#fff;border-bottom:1px solid #eee\"\u003ePackage width\u003c\/td\u003e\n\u003ctd style=\"padding:9px 12px;background:#fff;border-bottom:1px solid #eee\"\u003e59 mm\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:9px 12px;background:#f9f9f9;border-bottom:1px solid #eee\"\u003ePackage depth\u003c\/td\u003e\n\u003ctd style=\"padding:9px 12px;background:#f9f9f9;border-bottom:1px solid #eee\"\u003e239 mm\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:9px 12px;background:#fff;border-bottom:1px solid #eee\"\u003ePackage height\u003c\/td\u003e\n\u003ctd style=\"padding:9px 12px;background:#fff;border-bottom:1px solid #eee\"\u003e160 mm\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:9px 12px;background:#f9f9f9;border-bottom:1px solid #eee\"\u003ePackage weight\u003c\/td\u003e\n\u003ctd style=\"padding:9px 12px;background:#f9f9f9;border-bottom:1px solid #eee\"\u003e480 g\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:9px 12px;background:#fff;border-bottom:1px solid #eee\"\u003eOperating temperature (T-T)\u003c\/td\u003e\n\u003ctd style=\"padding:9px 12px;background:#fff;border-bottom:1px solid #eee\"\u003e0 - 60 °C\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:9px 12px;background:#f9f9f9;border-bottom:1px solid #eee\"\u003eStorage temperature (T-T)\u003c\/td\u003e\n\u003ctd style=\"padding:9px 12px;background:#f9f9f9;border-bottom:1px solid #eee\"\u003e-40 - 75 °C\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:9px 12px;background:#fff;border-bottom:1px solid #eee\"\u003eOperating relative humidity (H-H)\u003c\/td\u003e\n\u003ctd style=\"padding:9px 12px;background:#fff;border-bottom:1px solid #eee\"\u003e5 - 95%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:9px 12px;background:#f9f9f9;border-bottom:1px solid #eee\"\u003eProduct colour\u003c\/td\u003e\n\u003ctd style=\"padding:9px 12px;background:#f9f9f9;border-bottom:1px solid #eee\"\u003eBlack\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:9px 12px;background:#fff;border-bottom:1px solid #eee\"\u003eHousing material\u003c\/td\u003e\n\u003ctd style=\"padding:9px 12px;background:#fff;border-bottom:1px solid #eee\"\u003eMetal\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:9px 12px;background:#f9f9f9;border-bottom:1px solid #eee\"\u003eBrand\u003c\/td\u003e\n\u003ctd style=\"padding:9px 12px;background:#f9f9f9;border-bottom:1px solid #eee\"\u003eATEN\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:9px 12px;background:#fff;border-bottom:1px solid #eee\"\u003eManufacturer part number\u003c\/td\u003e\n\u003ctd style=\"padding:9px 12px;background:#fff;border-bottom:1px solid #eee\"\u003eSN3402\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:9px 12px;background:#f9f9f9;border-bottom:1px solid #eee\"\u003eGTIN \/ UPC\u003c\/td\u003e\n\u003ctd style=\"padding:9px 12px;background:#f9f9f9;border-bottom:1px solid #eee\"\u003e['0672792013362', '672792013362']\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\u003c\/div\u003e\n\u003ch2 style=\"margin:28px 0 12px;font-size:20px;line-height:1.3;font-weight:700;color:#111;border-left:4px solid #111;padding-left:10px\"\u003eFrequently asked questions\u003c\/h2\u003e\n\u003cp style=\"margin:0 0 4px;font-weight:700;color:#111\"\u003eHow long does delivery take?\u003c\/p\u003e\n\u003cp style=\"margin:0 0 12px\"\u003eOrders are processed within 24 hours. Once your tracking number is issued, delivery takes 24 to 72 hours to major centres in the main provinces, and 3 to 8 business days to remote regions. We ship with FedEx, DHL, UPS, Canada Post and Purolator.\u003c\/p\u003e\n\u003cp style=\"margin:0 0 4px;font-weight:700;color:#111\"\u003eIs this product covered by a warranty?\u003c\/p\u003e\n\u003cp style=\"margin:0 0 12px\"\u003eYes. This item carries the manufacturer's warranty. See our Refund Policy for return windows and conditions, or contact us and we will walk you through the process.\u003c\/p\u003e\n\u003cp style=\"margin:0 0 4px;font-weight:700;color:#111\"\u003eCan I get volume pricing?\u003c\/p\u003e\n\u003cp style=\"margin:0 0 12px\"\u003eYes. Volume discounts apply automatically as quantity increases, and our team can quote larger projects directly — reach us by phone, WhatsApp or email.\u003c\/p\u003e\n\u003cp style=\"margin:0 0 4px;font-weight:700;color:#111\"\u003eDo the specifications on this page come from the manufacturer?\u003c\/p\u003e\n\u003cp style=\"margin:0 0 12px\"\u003eThey do. Product data on this page is sourced from the manufacturer's own catalogue, not rewritten from a distributor summary.\u003c\/p\u003e\n\u003c\/div\u003e","brand":"ATEN TECHNOLOGY","offers":[{"title":"Default Title","offer_id":48111224422630,"sku":"SN3402","price":301.32,"currency_code":"CAD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0808\/3652\/6310\/files\/ede4b906303b7c00204cdacfe7a5aa6297949c03.jpg?v=1785825922","url":"https:\/\/fulloffice.ca\/fr\/products\/aten-2-port-rs-232-422-485-secure-device","provider":"FullOffice.ca | Canada","version":"1.0","type":"link"}