{"product_id":"hp-1-year-post-warranty-nbd-w-defective-media-retention-service-for-color-laserj-2","title":"HP Service de conservation des supports défectueux J+1 après garantie pour Color LaserJet","description":"\u003cdiv style=\"font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica,Arial,sans-serif;font-size:15px;line-height:1.65;color:#333\"\u003e\n\u003ch2 style=\"margin:28px 0 12px;font-size:20px;line-height:1.3;font-weight:700;color:#111;border-left:4px solid #111;padding-left:10px\"\u003eProduct overview\u003c\/h2\u003e\n\u003cp style=\"margin:0 0 14px\"\u003eHP Hardware Support Onsite Service provides high-quality remote assistance and onsite support for your covered hardware, helping you to improve product uptime. You have the flexibility to choose between multiple predefined service-level options featuring several onsite response or call-to-repair time and coverage window combinations in various durations to address your specific service needs. Service level options with call-to-repair times provide IT managers with support specialists who will quickly begin troubleshooting the system to help return the hardware to operating condition within a specified timeframe. Features. Remote problem diagnosis and support. Onsite hardware support. Replacement parts and materials. Coverage window. Onsite response time for hardware support. Work to completion. Escalation management. Access to electronic support information and services. Electronic remote monitoring and support, standard configuration\u003c\/p\u003e\n\u003ch2 style=\"margin:28px 0 12px;font-size:20px;line-height:1.3;font-weight:700;color:#111;border-left:4px solid #111;padding-left:10px\"\u003eWhy choose the HP 1 year Post Warranty NBD w\/Defective Media Retention...?\u003c\/h2\u003e\n\u003cp style=\"margin:0 0 14px\"\u003eThe HP 1 year Post Warranty NBD w\/Defective Media Retention Service for... is a warranty \u0026amp; support extensions from HP, selected for Canadian businesses that need reliable, specification-accurate hardware. Key figures at a glance — Type: On-site; Next Business Day (NBD): Yes; Service time (hours x days): 9x5. Every listing at FullOffice.ca is built from verified manufacturer data, so what you read here is what ships to you.\u003c\/p\u003e\n\u003ch2 style=\"margin:28px 0 12px;font-size:20px;line-height:1.3;font-weight:700;color:#111;border-left:4px solid #111;padding-left:10px\"\u003eHighlights\u003c\/h2\u003e\n\u003cdiv style=\"display:grid;grid-template-columns:repeat(auto-fit,minmax(240px,1fr));gap:10px;margin:0 0 14px\"\u003e\n\u003cdiv style=\"background:#f6f6f6;border-radius:8px;padding:12px 14px;font-size:14px\"\u003eOn-site\u003c\/div\u003e\n\u003cdiv style=\"background:#f6f6f6;border-radius:8px;padding:12px 14px;font-size:14px\"\u003e1 year(s)\u003c\/div\u003e\n\u003cdiv style=\"background:#f6f6f6;border-radius:8px;padding:12px 14px;font-size:14px\"\u003eService time (hours x days): 9x5\u003c\/div\u003e\n\u003cdiv style=\"background:#f6f6f6;border-radius:8px;padding:12px 14px;font-size:14px\"\u003eOn-site support\u003c\/div\u003e\n\u003c\/div\u003e\n\u003ch2 style=\"margin:28px 0 12px;font-size:20px;line-height:1.3;font-weight:700;color:#111;border-left:4px solid #111;padding-left:10px\"\u003eKey benefits\u003c\/h2\u003e\n\u003cul style=\"list-style:none;padding:0;margin:0 0 14px\"\u003e\n\u003cli style=\"margin:0 0 8px\"\u003e\n\u003cspan style=\"color:#7ed957;font-weight:700\"\u003e✔\u003c\/span\u003e Verified manufacturer specifications — no guesswork before you buy\u003c\/li\u003e\n\u003cli style=\"margin:0 0 8px\"\u003e\n\u003cspan style=\"color:#7ed957;font-weight:700\"\u003e✔\u003c\/span\u003e Ships from Canada: 24 to 72 hours to major centres, 3 to 8 business days elsewhere\u003c\/li\u003e\n\u003cli style=\"margin:0 0 8px\"\u003e\n\u003cspan style=\"color:#7ed957;font-weight:700\"\u003e✔\u003c\/span\u003e Volume pricing available for business and reseller accounts\u003c\/li\u003e\n\u003cli style=\"margin:0 0 8px\"\u003e\n\u003cspan style=\"color:#7ed957;font-weight:700\"\u003e✔\u003c\/span\u003e Support by phone, WhatsApp or email before and after your purchase\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 style=\"margin:28px 0 12px;font-size:20px;line-height:1.3;font-weight:700;color:#111;border-left:4px solid #111;padding-left:10px\"\u003eRecommended use cases\u003c\/h2\u003e\n\u003cul style=\"margin:0 0 14px;padding-left:20px\"\u003e\n\u003cli style=\"margin:0 0 6px\"\u003eDay-to-day business operations\u003c\/li\u003e\n\u003cli style=\"margin:0 0 6px\"\u003eIT deployments and refresh projects\u003c\/li\u003e\n\u003cli style=\"margin:0 0 6px\"\u003eHybrid and remote work setups\u003c\/li\u003e\n\u003cli style=\"margin:0 0 6px\"\u003eFleet and multi-site rollouts\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 style=\"margin:28px 0 12px;font-size:20px;line-height:1.3;font-weight:700;color:#111;border-left:4px solid #111;padding-left:10px\"\u003eRecommended industries\u003c\/h2\u003e\n\u003cdiv style=\"margin:0 0 14px\"\u003e\n\u003cspan style=\"display:inline-block;background:#111;color:#fff;border-radius:999px;padding:5px 13px;margin:0 6px 6px 0;font-size:13px\"\u003eCorporate\u003c\/span\u003e\u003cspan style=\"display:inline-block;background:#111;color:#fff;border-radius:999px;padding:5px 13px;margin:0 6px 6px 0;font-size:13px\"\u003eIT \u0026amp; MSP\u003c\/span\u003e\u003cspan style=\"display:inline-block;background:#111;color:#fff;border-radius:999px;padding:5px 13px;margin:0 6px 6px 0;font-size:13px\"\u003eEducation\u003c\/span\u003e\u003cspan style=\"display:inline-block;background:#111;color:#fff;border-radius:999px;padding:5px 13px;margin:0 6px 6px 0;font-size:13px\"\u003eGovernment\u003c\/span\u003e\u003cspan style=\"display:inline-block;background:#111;color:#fff;border-radius:999px;padding:5px 13px;margin:0 6px 6px 0;font-size:13px\"\u003eRetail\u003c\/span\u003e\n\u003c\/div\u003e\n\u003ch2 style=\"margin:28px 0 12px;font-size:20px;line-height:1.3;font-weight:700;color:#111;border-left:4px solid #111;padding-left:10px\"\u003eSpecifications\u003c\/h2\u003e\n\u003cdiv style=\"overflow-x:auto\"\u003e\u003ctable style=\"width:100%;border-collapse:collapse;font-size:14px;margin:0 0 14px\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth style=\"background:#111;color:#fff;text-align:left;padding:10px 12px;width:42%\"\u003eSpecification\u003c\/th\u003e\n\u003cth style=\"background:#111;color:#fff;text-align:left;padding:10px 12px\"\u003eDetail\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:9px 12px;background:#f9f9f9;border-bottom:1px solid #eee\"\u003eType\u003c\/td\u003e\n\u003ctd style=\"padding:9px 12px;background:#f9f9f9;border-bottom:1px solid #eee\"\u003eOn-site\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:9px 12px;background:#fff;border-bottom:1px solid #eee\"\u003eNext Business Day (NBD)\u003c\/td\u003e\n\u003ctd style=\"padding:9px 12px;background:#fff;border-bottom:1px solid #eee\"\u003eYes\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:9px 12px;background:#f9f9f9;border-bottom:1px solid #eee\"\u003eService time (hours x days)\u003c\/td\u003e\n\u003ctd style=\"padding:9px 12px;background:#f9f9f9;border-bottom:1px solid #eee\"\u003e9x5\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:9px 12px;background:#fff;border-bottom:1px solid #eee\"\u003eNumber of years\u003c\/td\u003e\n\u003ctd style=\"padding:9px 12px;background:#fff;border-bottom:1px solid #eee\"\u003e1 year(s)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:9px 12px;background:#f9f9f9;border-bottom:1px solid #eee\"\u003eOn-site support\u003c\/td\u003e\n\u003ctd style=\"padding:9px 12px;background:#f9f9f9;border-bottom:1px solid #eee\"\u003eYes\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:9px 12px;background:#fff;border-bottom:1px solid #eee\"\u003eHP segment\u003c\/td\u003e\n\u003ctd style=\"padding:9px 12px;background:#fff;border-bottom:1px solid #eee\"\u003eBusiness\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:9px 12px;background:#f9f9f9;border-bottom:1px solid #eee\"\u003eSupport type\u003c\/td\u003e\n\u003ctd style=\"padding:9px 12px;background:#f9f9f9;border-bottom:1px solid #eee\"\u003eOnsite repair\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:9px 12px;background:#fff;border-bottom:1px solid #eee\"\u003ePlace of service\u003c\/td\u003e\n\u003ctd style=\"padding:9px 12px;background:#fff;border-bottom:1px solid #eee\"\u003eOnsite\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:9px 12px;background:#f9f9f9;border-bottom:1px solid #eee\"\u003eWarranty coverage\u003c\/td\u003e\n\u003ctd style=\"padding:9px 12px;background:#f9f9f9;border-bottom:1px solid #eee\"\u003ePost warranty\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:9px 12px;background:#fff;border-bottom:1px solid #eee\"\u003eCoverage details\u003c\/td\u003e\n\u003ctd style=\"padding:9px 12px;background:#fff;border-bottom:1px solid #eee\"\u003eStandard workdays - 9 hours\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:9px 12px;background:#f9f9f9;border-bottom:1px solid #eee\"\u003eDuration\u003c\/td\u003e\n\u003ctd style=\"padding:9px 12px;background:#f9f9f9;border-bottom:1px solid #eee\"\u003e1 year\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:9px 12px;background:#fff;border-bottom:1px solid #eee\"\u003eResponse time\u003c\/td\u003e\n\u003ctd style=\"padding:9px 12px;background:#fff;border-bottom:1px solid #eee\"\u003eNext business day response\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:9px 12px;background:#f9f9f9;border-bottom:1px solid #eee\"\u003eService method\u003c\/td\u003e\n\u003ctd style=\"padding:9px 12px;background:#f9f9f9;border-bottom:1px solid #eee\"\u003eOnsite repair\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:9px 12px;background:#fff;border-bottom:1px solid #eee\"\u003eAdditional support option\u003c\/td\u003e\n\u003ctd style=\"padding:9px 12px;background:#fff;border-bottom:1px solid #eee\"\u003eDefective media retention\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:9px 12px;background:#f9f9f9;border-bottom:1px solid #eee\"\u003eCare Pack type\u003c\/td\u003e\n\u003ctd style=\"padding:9px 12px;background:#f9f9f9;border-bottom:1px solid #eee\"\u003eElectronic\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:9px 12px;background:#fff;border-bottom:1px solid #eee\"\u003eCoverage period (months)\u003c\/td\u003e\n\u003ctd style=\"padding:9px 12px;background:#fff;border-bottom:1px solid #eee\"\u003e12\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:9px 12px;background:#f9f9f9;border-bottom:1px solid #eee\"\u003eWarranty type\u003c\/td\u003e\n\u003ctd style=\"padding:9px 12px;background:#f9f9f9;border-bottom:1px solid #eee\"\u003eP\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:9px 12px;background:#fff;border-bottom:1px solid #eee\"\u003eBrand\u003c\/td\u003e\n\u003ctd style=\"padding:9px 12px;background:#fff;border-bottom:1px solid #eee\"\u003eHP\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:9px 12px;background:#f9f9f9;border-bottom:1px solid #eee\"\u003eManufacturer part number\u003c\/td\u003e\n\u003ctd style=\"padding:9px 12px;background:#f9f9f9;border-bottom:1px solid #eee\"\u003eU8HK7PE\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\u003c\/div\u003e\n\u003ch2 style=\"margin:28px 0 12px;font-size:20px;line-height:1.3;font-weight:700;color:#111;border-left:4px solid #111;padding-left:10px\"\u003eFrequently asked questions\u003c\/h2\u003e\n\u003cp style=\"margin:0 0 4px;font-weight:700;color:#111\"\u003eHow long does delivery take?\u003c\/p\u003e\n\u003cp style=\"margin:0 0 12px\"\u003eOrders are processed within 24 hours. Once your tracking number is issued, delivery takes 24 to 72 hours to major centres in the main provinces, and 3 to 8 business days to remote regions. We ship with FedEx, DHL, UPS, Canada Post and Purolator.\u003c\/p\u003e\n\u003cp style=\"margin:0 0 4px;font-weight:700;color:#111\"\u003eIs this product covered by a warranty?\u003c\/p\u003e\n\u003cp style=\"margin:0 0 12px\"\u003eYes. This item carries the manufacturer's warranty. See our Refund Policy for return windows and conditions, or contact us and we will walk you through the process.\u003c\/p\u003e\n\u003cp style=\"margin:0 0 4px;font-weight:700;color:#111\"\u003eCan I get volume pricing?\u003c\/p\u003e\n\u003cp style=\"margin:0 0 12px\"\u003eYes. Volume discounts apply automatically as quantity increases, and our team can quote larger projects directly — reach us by phone, WhatsApp or email.\u003c\/p\u003e\n\u003cp style=\"margin:0 0 4px;font-weight:700;color:#111\"\u003eDo the specifications on this page come from the manufacturer?\u003c\/p\u003e\n\u003cp style=\"margin:0 0 12px\"\u003eThey do. Product data on this page is sourced from the manufacturer's own catalogue, not rewritten from a distributor summary.\u003c\/p\u003e\n\u003c\/div\u003e","brand":"HP","offers":[{"title":"Default Title","offer_id":48111831646438,"sku":"U8HK7PE","price":2996.38,"currency_code":"CAD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0808\/3652\/6310\/files\/de6a54bb23dc4b3485755dfb89021fc90501cbd4_44214eee-bba0-4f85-b917-be4b4f28970e.jpg?v=1785894314","url":"https:\/\/fulloffice.ca\/fr\/products\/hp-1-year-post-warranty-nbd-w-defective-media-retention-service-for-color-laserj-2","provider":"FullOffice.ca | Canada","version":"1.0","type":"link"}