{"product_id":"warranty-4y-17","title":"GARANTIE 4 ANS","description":"\u003cdiv style=\"font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica,Arial,sans-serif;font-size:15px;line-height:1.65;color:#333\"\u003e\n\u003ch2 style=\"margin:28px 0 12px;font-size:20px;line-height:1.3;font-weight:700;color:#111;border-left:4px solid #111;padding-left:10px\"\u003eProduct overview\u003c\/h2\u003e\n\u003cp style=\"margin:0 0 14px\"\u003eLenovo™ Premier Support provides direct access to skilled and experienced Lenovo technicians offering comprehensive hardware and software support. Our expert troubleshooters have the advanced technical know-how and systems knowledge to quickly provide solutions and advice that will keep your hardware and software operating at optimal efficiency. Tech support with the Premier difference. Advanced-level techs. End to End case management. Faster, first-time resolution. Looking for a step-up for your business and your employees’ support experience? Lenovo™ Premier Support gives VIP treatment to both your IT staff and end users. We understand IT needs to increase efficiency, reduce complexities, and keep your end users up and running. We know your end users expect fast and frustration-free support. Lenovo can deliver. Free your Team to excel in innovation and productivity. IT landscapes are becoming more complicated, while simultaneously, budgets are contracting. The challenge lies in reducing complexity and operational costs, while increasing the impact of your in-house teams by focusing their efforts on revenue-generating and innovation projects. What if the solution was to cost effectively offload your routine support tasks, and shift time-intensive advanced problem solving to an expert team of support engineers? Get a direct line to our most elite technicians who listen first then deliver advanced troubleshooting - no scripts here. And they’re measured on first-time fixes so they’re committed to prompt and accurate resolution. Premier Support Center. Advanced technical...\u003c\/p\u003e\n\u003ch2 style=\"margin:28px 0 12px;font-size:20px;line-height:1.3;font-weight:700;color:#111;border-left:4px solid #111;padding-left:10px\"\u003eWhy choose the Lenovo Onsite + Premier Support, Extended service...?\u003c\/h2\u003e\n\u003cp style=\"margin:0 0 14px\"\u003eThe Lenovo Onsite + Premier Support, Extended service agreement, parts... is a warranty \u0026amp; support extensions from Lenovo, selected for Canadian businesses that need reliable, specification-accurate hardware. Key figures at a glance — License quantity: 1 license(s); Product type: Upgrade; Type: On-site. Every listing at FullOffice.ca is built from verified manufacturer data, so what you read here is what ships to you.\u003c\/p\u003e\n\u003ch2 style=\"margin:28px 0 12px;font-size:20px;line-height:1.3;font-weight:700;color:#111;border-left:4px solid #111;padding-left:10px\"\u003eHighlights\u003c\/h2\u003e\n\u003cdiv style=\"display:grid;grid-template-columns:repeat(auto-fit,minmax(240px,1fr));gap:10px;margin:0 0 14px\"\u003e\n\u003cdiv style=\"background:#f6f6f6;border-radius:8px;padding:12px 14px;font-size:14px\"\u003eHardware and software support\u003c\/div\u003e\n\u003cdiv style=\"background:#f6f6f6;border-radius:8px;padding:12px 14px;font-size:14px\"\u003eDedicated Premier phone support with no menus to navigate\u003c\/div\u003e\n\u003cdiv style=\"background:#f6f6f6;border-radius:8px;padding:12px 14px;font-size:14px\"\u003eUnscripted troubleshooting\u003c\/div\u003e\n\u003cdiv style=\"background:#f6f6f6;border-radius:8px;padding:12px 14px;font-size:14px\"\u003eDirect access to advanced-level technicians\u003c\/div\u003e\n\u003cdiv style=\"background:#f6f6f6;border-radius:8px;padding:12px 14px;font-size:14px\"\u003eA single technical point-of-contact to manage the case through resolution\u003c\/div\u003e\n\u003cdiv style=\"background:#f6f6f6;border-radius:8px;padding:12px 14px;font-size:14px\"\u003eWarranty repair parts prioritisation\u003c\/div\u003e\n\u003cdiv style=\"background:#f6f6f6;border-radius:8px;padding:12px 14px;font-size:14px\"\u003eUpgrade On-site Premier Support\u003c\/div\u003e\n\u003cdiv style=\"background:#f6f6f6;border-radius:8px;padding:12px 14px;font-size:14px\"\u003e1 license(s)\u003c\/div\u003e\n\u003c\/div\u003e\n\u003ch2 style=\"margin:28px 0 12px;font-size:20px;line-height:1.3;font-weight:700;color:#111;border-left:4px solid #111;padding-left:10px\"\u003eKey benefits\u003c\/h2\u003e\n\u003cul style=\"list-style:none;padding:0;margin:0 0 14px\"\u003e\n\u003cli style=\"margin:0 0 8px\"\u003e\n\u003cspan style=\"color:#7ed957;font-weight:700\"\u003e✔\u003c\/span\u003e Verified manufacturer specifications — no guesswork before you buy\u003c\/li\u003e\n\u003cli style=\"margin:0 0 8px\"\u003e\n\u003cspan style=\"color:#7ed957;font-weight:700\"\u003e✔\u003c\/span\u003e Ships from Canada: 24 to 72 hours to major centres, 3 to 8 business days elsewhere\u003c\/li\u003e\n\u003cli style=\"margin:0 0 8px\"\u003e\n\u003cspan style=\"color:#7ed957;font-weight:700\"\u003e✔\u003c\/span\u003e Volume pricing available for business and reseller accounts\u003c\/li\u003e\n\u003cli style=\"margin:0 0 8px\"\u003e\n\u003cspan style=\"color:#7ed957;font-weight:700\"\u003e✔\u003c\/span\u003e Support by phone, WhatsApp or email before and after your purchase\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 style=\"margin:28px 0 12px;font-size:20px;line-height:1.3;font-weight:700;color:#111;border-left:4px solid #111;padding-left:10px\"\u003eRecommended use cases\u003c\/h2\u003e\n\u003cul style=\"margin:0 0 14px;padding-left:20px\"\u003e\n\u003cli style=\"margin:0 0 6px\"\u003eShared office and workgroup printing\u003c\/li\u003e\n\u003cli style=\"margin:0 0 6px\"\u003eFront-desk and retail counters\u003c\/li\u003e\n\u003cli style=\"margin:0 0 6px\"\u003eWarehouse labelling and logistics\u003c\/li\u003e\n\u003cli style=\"margin:0 0 6px\"\u003eHigh-volume document production\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 style=\"margin:28px 0 12px;font-size:20px;line-height:1.3;font-weight:700;color:#111;border-left:4px solid #111;padding-left:10px\"\u003eRecommended industries\u003c\/h2\u003e\n\u003cdiv style=\"margin:0 0 14px\"\u003e\n\u003cspan style=\"display:inline-block;background:#111;color:#fff;border-radius:999px;padding:5px 13px;margin:0 6px 6px 0;font-size:13px\"\u003eCorporate\u003c\/span\u003e\u003cspan style=\"display:inline-block;background:#111;color:#fff;border-radius:999px;padding:5px 13px;margin:0 6px 6px 0;font-size:13px\"\u003eLogistics\u003c\/span\u003e\u003cspan style=\"display:inline-block;background:#111;color:#fff;border-radius:999px;padding:5px 13px;margin:0 6px 6px 0;font-size:13px\"\u003eRetail\u003c\/span\u003e\u003cspan style=\"display:inline-block;background:#111;color:#fff;border-radius:999px;padding:5px 13px;margin:0 6px 6px 0;font-size:13px\"\u003eEducation\u003c\/span\u003e\u003cspan style=\"display:inline-block;background:#111;color:#fff;border-radius:999px;padding:5px 13px;margin:0 6px 6px 0;font-size:13px\"\u003eHealthcare\u003c\/span\u003e\n\u003c\/div\u003e\n\u003ch2 style=\"margin:28px 0 12px;font-size:20px;line-height:1.3;font-weight:700;color:#111;border-left:4px solid #111;padding-left:10px\"\u003eSpecifications\u003c\/h2\u003e\n\u003cdiv style=\"overflow-x:auto\"\u003e\u003ctable style=\"width:100%;border-collapse:collapse;font-size:14px;margin:0 0 14px\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth style=\"background:#111;color:#fff;text-align:left;padding:10px 12px;width:42%\"\u003eSpecification\u003c\/th\u003e\n\u003cth style=\"background:#111;color:#fff;text-align:left;padding:10px 12px\"\u003eDetail\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:9px 12px;background:#f9f9f9;border-bottom:1px solid #eee\"\u003eLicense quantity\u003c\/td\u003e\n\u003ctd style=\"padding:9px 12px;background:#f9f9f9;border-bottom:1px solid #eee\"\u003e1 license(s)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:9px 12px;background:#fff;border-bottom:1px solid #eee\"\u003eProduct type\u003c\/td\u003e\n\u003ctd style=\"padding:9px 12px;background:#fff;border-bottom:1px solid #eee\"\u003eUpgrade\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:9px 12px;background:#f9f9f9;border-bottom:1px solid #eee\"\u003eType\u003c\/td\u003e\n\u003ctd style=\"padding:9px 12px;background:#f9f9f9;border-bottom:1px solid #eee\"\u003eOn-site\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:9px 12px;background:#fff;border-bottom:1px solid #eee\"\u003eService type\u003c\/td\u003e\n\u003ctd style=\"padding:9px 12px;background:#fff;border-bottom:1px solid #eee\"\u003ePremier Support\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:9px 12px;background:#f9f9f9;border-bottom:1px solid #eee\"\u003eService included\u003c\/td\u003e\n\u003ctd style=\"padding:9px 12px;background:#f9f9f9;border-bottom:1px solid #eee\"\u003eParts\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:9px 12px;background:#fff;border-bottom:1px solid #eee\"\u003eService time (hours x days)\u003c\/td\u003e\n\u003ctd style=\"padding:9px 12px;background:#fff;border-bottom:1px solid #eee\"\u003e24x7x365\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:9px 12px;background:#f9f9f9;border-bottom:1px solid #eee\"\u003eResponse time\u003c\/td\u003e\n\u003ctd style=\"padding:9px 12px;background:#f9f9f9;border-bottom:1px solid #eee\"\u003e24 h\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:9px 12px;background:#fff;border-bottom:1px solid #eee\"\u003eNumber of years\u003c\/td\u003e\n\u003ctd style=\"padding:9px 12px;background:#fff;border-bottom:1px solid #eee\"\u003e4 year(s)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:9px 12px;background:#f9f9f9;border-bottom:1px solid #eee\"\u003ePhone support\u003c\/td\u003e\n\u003ctd style=\"padding:9px 12px;background:#f9f9f9;border-bottom:1px solid #eee\"\u003eYes\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:9px 12px;background:#fff;border-bottom:1px solid #eee\"\u003eOn-site support\u003c\/td\u003e\n\u003ctd style=\"padding:9px 12px;background:#fff;border-bottom:1px solid #eee\"\u003eYes\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:9px 12px;background:#f9f9f9;border-bottom:1px solid #eee\"\u003eQuantity per pack\u003c\/td\u003e\n\u003ctd style=\"padding:9px 12px;background:#f9f9f9;border-bottom:1px solid #eee\"\u003e1 pc(s)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:9px 12px;background:#fff;border-bottom:1px solid #eee\"\u003eBrand\u003c\/td\u003e\n\u003ctd style=\"padding:9px 12px;background:#fff;border-bottom:1px solid #eee\"\u003eLenovo\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:9px 12px;background:#f9f9f9;border-bottom:1px solid #eee\"\u003eManufacturer part number\u003c\/td\u003e\n\u003ctd style=\"padding:9px 12px;background:#f9f9f9;border-bottom:1px solid #eee\"\u003e5WS0T36140\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\u003c\/div\u003e\n\u003ch2 style=\"margin:28px 0 12px;font-size:20px;line-height:1.3;font-weight:700;color:#111;border-left:4px solid #111;padding-left:10px\"\u003eFrequently asked questions\u003c\/h2\u003e\n\u003cp style=\"margin:0 0 4px;font-weight:700;color:#111\"\u003eHow long does delivery take?\u003c\/p\u003e\n\u003cp style=\"margin:0 0 12px\"\u003eOrders are processed within 24 hours. Once your tracking number is issued, delivery takes 24 to 72 hours to major centres in the main provinces, and 3 to 8 business days to remote regions. We ship with FedEx, DHL, UPS, Canada Post and Purolator.\u003c\/p\u003e\n\u003cp style=\"margin:0 0 4px;font-weight:700;color:#111\"\u003eIs this product covered by a warranty?\u003c\/p\u003e\n\u003cp style=\"margin:0 0 12px\"\u003eYes. This item carries the manufacturer's warranty. See our Refund Policy for return windows and conditions, or contact us and we will walk you through the process.\u003c\/p\u003e\n\u003cp style=\"margin:0 0 4px;font-weight:700;color:#111\"\u003eCan I get volume pricing?\u003c\/p\u003e\n\u003cp style=\"margin:0 0 12px\"\u003eYes. Volume discounts apply automatically as quantity increases, and our team can quote larger projects directly — reach us by phone, WhatsApp or email.\u003c\/p\u003e\n\u003cp style=\"margin:0 0 4px;font-weight:700;color:#111\"\u003eDo the specifications on this page come from the manufacturer?\u003c\/p\u003e\n\u003cp style=\"margin:0 0 12px\"\u003eThey do. Product data on this page is sourced from the manufacturer's own catalogue, not rewritten from a distributor summary.\u003c\/p\u003e\n\u003c\/div\u003e","brand":"Lenovo","offers":[{"title":"Default Title","offer_id":48101052055782,"sku":"5WS0T36140","price":390.61,"currency_code":"CAD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0808\/3652\/6310\/files\/990bc64647a78662de3e570322075a351540b66f_d2bfdfe5-7514-4a5a-b2b2-3b518d0ac87d.jpg?v=1785895386","url":"https:\/\/fulloffice.ca\/fr\/products\/warranty-4y-17","provider":"FullOffice.ca | Canada","version":"1.0","type":"link"}