{"product_id":"3-year-onsite-24x7-4-hour-response","title":"Lenovo 3Y 4h 24x7 3 year(s)","description":"\u003cdiv style=\"font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica,Arial,sans-serif;font-size:15px;line-height:1.65;color:#333\"\u003e\n\u003ch2 style=\"margin:28px 0 12px;font-size:20px;line-height:1.3;font-weight:700;color:#111;border-left:4px solid #111;padding-left:10px\"\u003eProduct overview\u003c\/h2\u003e\n\u003cp style=\"margin:0 0 14px\"\u003eLenovo offers a comprehensive portfolio of value-added services that support the full lifecycle of your Lenovo assets from procurement to disposition. Our service experience can optimize productivity and user satisfaction by reducing downtime, and enabling you or your IT staff to focus on your business critical issues. 4hr onsite response time in 24x7 service window: Customers can greatly benefit from fast response to their business critical issues with an exceptional service coverage window of 24-hour, seven day per week support. Once the customer’s incident is registered with the Lenovo call center, an agent will troubleshoot the customer problem remotely. If it is determined that an onsite visit in needed to resolve the problem, a technician is dispatched to arrive at the customer’s location within 4 hours. The response time (4 hours) is measured during the round-the-clock service window (24x7). So for example, if a call is placed at 3:00 a.m. on Saturday morning, a technician will be onsite at the customer location by 7:00 a.m., the same day, Saturday morning.\u003c\/p\u003e\n\u003ch2 style=\"margin:28px 0 12px;font-size:20px;line-height:1.3;font-weight:700;color:#111;border-left:4px solid #111;padding-left:10px\"\u003eWhy choose the Lenovo 3Y 4h 24x7 3 year(s)?\u003c\/h2\u003e\n\u003cp style=\"margin:0 0 14px\"\u003eThe Lenovo 3Y 4h 24x7 3 year(s) is a warranty \u0026amp; support extensions from Lenovo, selected for Canadian businesses that need reliable, specification-accurate hardware. Key figures at a glance — Type: On-site; Service time (hours x days): 24x7; Response time: 4 h. Every listing at FullOffice.ca is built from verified manufacturer data, so what you read here is what ships to you.\u003c\/p\u003e\n\u003ch2 style=\"margin:28px 0 12px;font-size:20px;line-height:1.3;font-weight:700;color:#111;border-left:4px solid #111;padding-left:10px\"\u003eHighlights\u003c\/h2\u003e\n\u003cdiv style=\"display:grid;grid-template-columns:repeat(auto-fit,minmax(240px,1fr));gap:10px;margin:0 0 14px\"\u003e\n\u003cdiv style=\"background:#f6f6f6;border-radius:8px;padding:12px 14px;font-size:14px\"\u003eOn-site\u003c\/div\u003e\n\u003cdiv style=\"background:#f6f6f6;border-radius:8px;padding:12px 14px;font-size:14px\"\u003e3 year(s)\u003c\/div\u003e\n\u003cdiv style=\"background:#f6f6f6;border-radius:8px;padding:12px 14px;font-size:14px\"\u003eService time (hours x days): 24x7\u003c\/div\u003e\n\u003cdiv style=\"background:#f6f6f6;border-radius:8px;padding:12px 14px;font-size:14px\"\u003eResponse time: 4 h\u003c\/div\u003e\n\u003cdiv style=\"background:#f6f6f6;border-radius:8px;padding:12px 14px;font-size:14px\"\u003ePhone support On-site support\u003c\/div\u003e\n\u003c\/div\u003e\n\u003ch2 style=\"margin:28px 0 12px;font-size:20px;line-height:1.3;font-weight:700;color:#111;border-left:4px solid #111;padding-left:10px\"\u003eKey benefits\u003c\/h2\u003e\n\u003cul style=\"list-style:none;padding:0;margin:0 0 14px\"\u003e\n\u003cli style=\"margin:0 0 8px\"\u003e\n\u003cspan style=\"color:#7ed957;font-weight:700\"\u003e✔\u003c\/span\u003e Verified manufacturer specifications — no guesswork before you buy\u003c\/li\u003e\n\u003cli style=\"margin:0 0 8px\"\u003e\n\u003cspan style=\"color:#7ed957;font-weight:700\"\u003e✔\u003c\/span\u003e Ships from Canada: 24 to 72 hours to major centres, 3 to 8 business days elsewhere\u003c\/li\u003e\n\u003cli style=\"margin:0 0 8px\"\u003e\n\u003cspan style=\"color:#7ed957;font-weight:700\"\u003e✔\u003c\/span\u003e Volume pricing available for business and reseller accounts\u003c\/li\u003e\n\u003cli style=\"margin:0 0 8px\"\u003e\n\u003cspan style=\"color:#7ed957;font-weight:700\"\u003e✔\u003c\/span\u003e Support by phone, WhatsApp or email before and after your purchase\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 style=\"margin:28px 0 12px;font-size:20px;line-height:1.3;font-weight:700;color:#111;border-left:4px solid #111;padding-left:10px\"\u003eRecommended use cases\u003c\/h2\u003e\n\u003cul style=\"margin:0 0 14px;padding-left:20px\"\u003e\n\u003cli style=\"margin:0 0 6px\"\u003eDay-to-day business operations\u003c\/li\u003e\n\u003cli style=\"margin:0 0 6px\"\u003eIT deployments and refresh projects\u003c\/li\u003e\n\u003cli style=\"margin:0 0 6px\"\u003eHybrid and remote work setups\u003c\/li\u003e\n\u003cli style=\"margin:0 0 6px\"\u003eFleet and multi-site rollouts\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 style=\"margin:28px 0 12px;font-size:20px;line-height:1.3;font-weight:700;color:#111;border-left:4px solid #111;padding-left:10px\"\u003eRecommended industries\u003c\/h2\u003e\n\u003cdiv style=\"margin:0 0 14px\"\u003e\n\u003cspan style=\"display:inline-block;background:#111;color:#fff;border-radius:999px;padding:5px 13px;margin:0 6px 6px 0;font-size:13px\"\u003eCorporate\u003c\/span\u003e\u003cspan style=\"display:inline-block;background:#111;color:#fff;border-radius:999px;padding:5px 13px;margin:0 6px 6px 0;font-size:13px\"\u003eIT \u0026amp; MSP\u003c\/span\u003e\u003cspan style=\"display:inline-block;background:#111;color:#fff;border-radius:999px;padding:5px 13px;margin:0 6px 6px 0;font-size:13px\"\u003eEducation\u003c\/span\u003e\u003cspan style=\"display:inline-block;background:#111;color:#fff;border-radius:999px;padding:5px 13px;margin:0 6px 6px 0;font-size:13px\"\u003eGovernment\u003c\/span\u003e\u003cspan style=\"display:inline-block;background:#111;color:#fff;border-radius:999px;padding:5px 13px;margin:0 6px 6px 0;font-size:13px\"\u003eRetail\u003c\/span\u003e\n\u003c\/div\u003e\n\u003ch2 style=\"margin:28px 0 12px;font-size:20px;line-height:1.3;font-weight:700;color:#111;border-left:4px solid #111;padding-left:10px\"\u003eSpecifications\u003c\/h2\u003e\n\u003cdiv style=\"overflow-x:auto\"\u003e\u003ctable style=\"width:100%;border-collapse:collapse;font-size:14px;margin:0 0 14px\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth style=\"background:#111;color:#fff;text-align:left;padding:10px 12px;width:42%\"\u003eSpecification\u003c\/th\u003e\n\u003cth style=\"background:#111;color:#fff;text-align:left;padding:10px 12px\"\u003eDetail\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:9px 12px;background:#f9f9f9;border-bottom:1px solid #eee\"\u003eType\u003c\/td\u003e\n\u003ctd style=\"padding:9px 12px;background:#f9f9f9;border-bottom:1px solid #eee\"\u003eOn-site\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:9px 12px;background:#fff;border-bottom:1px solid #eee\"\u003eService time (hours x days)\u003c\/td\u003e\n\u003ctd style=\"padding:9px 12px;background:#fff;border-bottom:1px solid #eee\"\u003e24x7\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:9px 12px;background:#f9f9f9;border-bottom:1px solid #eee\"\u003eResponse time\u003c\/td\u003e\n\u003ctd style=\"padding:9px 12px;background:#f9f9f9;border-bottom:1px solid #eee\"\u003e4 h\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:9px 12px;background:#fff;border-bottom:1px solid #eee\"\u003eNumber of years\u003c\/td\u003e\n\u003ctd style=\"padding:9px 12px;background:#fff;border-bottom:1px solid #eee\"\u003e3 year(s)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:9px 12px;background:#f9f9f9;border-bottom:1px solid #eee\"\u003ePhone support\u003c\/td\u003e\n\u003ctd style=\"padding:9px 12px;background:#f9f9f9;border-bottom:1px solid #eee\"\u003eYes\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:9px 12px;background:#fff;border-bottom:1px solid #eee\"\u003eOn-site support\u003c\/td\u003e\n\u003ctd style=\"padding:9px 12px;background:#fff;border-bottom:1px solid #eee\"\u003eYes\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:9px 12px;background:#f9f9f9;border-bottom:1px solid #eee\"\u003eBrand\u003c\/td\u003e\n\u003ctd style=\"padding:9px 12px;background:#f9f9f9;border-bottom:1px solid #eee\"\u003eLenovo\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:9px 12px;background:#fff;border-bottom:1px solid #eee\"\u003eManufacturer part number\u003c\/td\u003e\n\u003ctd style=\"padding:9px 12px;background:#fff;border-bottom:1px solid #eee\"\u003e5WS0G91482\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\u003c\/div\u003e\n\u003ch2 style=\"margin:28px 0 12px;font-size:20px;line-height:1.3;font-weight:700;color:#111;border-left:4px solid #111;padding-left:10px\"\u003eFrequently asked questions\u003c\/h2\u003e\n\u003cp style=\"margin:0 0 4px;font-weight:700;color:#111\"\u003eHow long does delivery take?\u003c\/p\u003e\n\u003cp style=\"margin:0 0 12px\"\u003eOrders are processed within 24 hours. Once your tracking number is issued, delivery takes 24 to 72 hours to major centres in the main provinces, and 3 to 8 business days to remote regions. We ship with FedEx, DHL, UPS, Canada Post and Purolator.\u003c\/p\u003e\n\u003cp style=\"margin:0 0 4px;font-weight:700;color:#111\"\u003eIs this product covered by a warranty?\u003c\/p\u003e\n\u003cp style=\"margin:0 0 12px\"\u003eYes. This item carries the manufacturer's warranty. See our Refund Policy for return windows and conditions, or contact us and we will walk you through the process.\u003c\/p\u003e\n\u003cp style=\"margin:0 0 4px;font-weight:700;color:#111\"\u003eCan I get volume pricing?\u003c\/p\u003e\n\u003cp style=\"margin:0 0 12px\"\u003eYes. Volume discounts apply automatically as quantity increases, and our team can quote larger projects directly — reach us by phone, WhatsApp or email.\u003c\/p\u003e\n\u003cp style=\"margin:0 0 4px;font-weight:700;color:#111\"\u003eDo the specifications on this page come from the manufacturer?\u003c\/p\u003e\n\u003cp style=\"margin:0 0 12px\"\u003eThey do. Product data on this page is sourced from the manufacturer's own catalogue, not rewritten from a distributor summary.\u003c\/p\u003e\n\u003c\/div\u003e","brand":"Lenovo","offers":[{"title":"Default Title","offer_id":48100955291878,"sku":"5WS0G91482","price":133.17,"currency_code":"CAD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0808\/3652\/6310\/files\/990bc64647a78662de3e570322075a351540b66f_628b9b76-1dc8-4f42-a0ce-ad088229203a.jpg?v=1785895304","url":"https:\/\/fulloffice.ca\/products\/3-year-onsite-24x7-4-hour-response","provider":"FullOffice.ca | Canada","version":"1.0","type":"link"}