{"product_id":"apc-on-site-service-4-hour-response-on-site-service-extended-service-agreement","title":"APC 1 Year 4-Hour Response On-site Service 1 year(s)","description":"\u003cdiv style=\"font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica,Arial,sans-serif;font-size:15px;line-height:1.65;color:#333\"\u003e\n\u003ch2 style=\"margin:28px 0 12px;font-size:20px;line-height:1.3;font-weight:700;color:#111;border-left:4px solid #111;padding-left:10px\"\u003eProduct overview\u003c\/h2\u003e\n\u003cp style=\"margin:0 0 14px\"\u003eAn APC factory trained technician will arrive on site to diagnose or repair your APC equipment. 1 Year 4-Hour Response On-site Service Features: 7x24 telephone technical support. Comprehensive escalation and corrective actions process. Corrective maintenance. Environmental inspection. Experienced APC Certified Field Service Engineer. Fixed cost. Free overnight shipping. Functional verification. Labor and travel expenses included. Logistics coordination. On site troubleshooting. Parts included. Written summary report. On Site Service Features: Experienced APC Certified Field Service Engineer. Our factory trained Field Service Engineers are rigorously trained and tested on universally accepted safety practices and electrical codes as well as our own product set, offering our customers the highest level of service available in the industry today. Comprehensive escalation and corrective actions process. In order to resolve outages as quickly as possible and to keep such errors from recurring, APC follows a rigorous escalation process that includes in depth root cause discovery and corrective actions practices. On site troubleshooting. While on site, our APC Certified Field Service Engineers, backed by years of industry experience, will diagnose any errors directly, ensuring accuracy of any corrective actions taken. Labor and travel expenses included. With APC, there are no hidden costs. Travel and labor expenses are included in all service contracts. Parts included. Replacement parts and components for all units are included at no additional cost to you. Written summary...\u003c\/p\u003e\n\u003ch2 style=\"margin:28px 0 12px;font-size:20px;line-height:1.3;font-weight:700;color:#111;border-left:4px solid #111;padding-left:10px\"\u003eWhy choose the APC 1 Year 4-Hour Response On-site Service 1 year(s)?\u003c\/h2\u003e\n\u003cp style=\"margin:0 0 14px\"\u003eThe APC 1 Year 4-Hour Response On-site Service 1 year(s) is a warranty \u0026amp; support extensions from APC, selected for Canadian businesses that need reliable, specification-accurate hardware. Key figures at a glance — Number of years: 1 year(s); Terms \u0026amp; conditions: 4-Hour Response; Including: On-site Service. Every listing at FullOffice.ca is built from verified manufacturer data, so what you read here is what ships to you.\u003c\/p\u003e\n\u003ch2 style=\"margin:28px 0 12px;font-size:20px;line-height:1.3;font-weight:700;color:#111;border-left:4px solid #111;padding-left:10px\"\u003eKey benefits\u003c\/h2\u003e\n\u003cul style=\"list-style:none;padding:0;margin:0 0 14px\"\u003e\n\u003cli style=\"margin:0 0 8px\"\u003e\n\u003cspan style=\"color:#7ed957;font-weight:700\"\u003e✔\u003c\/span\u003e Verified manufacturer specifications — no guesswork before you buy\u003c\/li\u003e\n\u003cli style=\"margin:0 0 8px\"\u003e\n\u003cspan style=\"color:#7ed957;font-weight:700\"\u003e✔\u003c\/span\u003e Ships from Canada: 24 to 72 hours to major centres, 3 to 8 business days elsewhere\u003c\/li\u003e\n\u003cli style=\"margin:0 0 8px\"\u003e\n\u003cspan style=\"color:#7ed957;font-weight:700\"\u003e✔\u003c\/span\u003e Volume pricing available for business and reseller accounts\u003c\/li\u003e\n\u003cli style=\"margin:0 0 8px\"\u003e\n\u003cspan style=\"color:#7ed957;font-weight:700\"\u003e✔\u003c\/span\u003e Support by phone, WhatsApp or email before and after your purchase\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 style=\"margin:28px 0 12px;font-size:20px;line-height:1.3;font-weight:700;color:#111;border-left:4px solid #111;padding-left:10px\"\u003eRecommended use cases\u003c\/h2\u003e\n\u003cul style=\"margin:0 0 14px;padding-left:20px\"\u003e\n\u003cli style=\"margin:0 0 6px\"\u003eDay-to-day office productivity\u003c\/li\u003e\n\u003cli style=\"margin:0 0 6px\"\u003eHybrid and remote work\u003c\/li\u003e\n\u003cli style=\"margin:0 0 6px\"\u003eField and mobile teams\u003c\/li\u003e\n\u003cli style=\"margin:0 0 6px\"\u003eFleet deployments and refresh cycles\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 style=\"margin:28px 0 12px;font-size:20px;line-height:1.3;font-weight:700;color:#111;border-left:4px solid #111;padding-left:10px\"\u003eRecommended industries\u003c\/h2\u003e\n\u003cdiv style=\"margin:0 0 14px\"\u003e\n\u003cspan style=\"display:inline-block;background:#111;color:#fff;border-radius:999px;padding:5px 13px;margin:0 6px 6px 0;font-size:13px\"\u003eCorporate\u003c\/span\u003e\u003cspan style=\"display:inline-block;background:#111;color:#fff;border-radius:999px;padding:5px 13px;margin:0 6px 6px 0;font-size:13px\"\u003eProfessional services\u003c\/span\u003e\u003cspan style=\"display:inline-block;background:#111;color:#fff;border-radius:999px;padding:5px 13px;margin:0 6px 6px 0;font-size:13px\"\u003eEducation\u003c\/span\u003e\u003cspan style=\"display:inline-block;background:#111;color:#fff;border-radius:999px;padding:5px 13px;margin:0 6px 6px 0;font-size:13px\"\u003eGovernment\u003c\/span\u003e\u003cspan style=\"display:inline-block;background:#111;color:#fff;border-radius:999px;padding:5px 13px;margin:0 6px 6px 0;font-size:13px\"\u003eFinance\u003c\/span\u003e\n\u003c\/div\u003e\n\u003ch2 style=\"margin:28px 0 12px;font-size:20px;line-height:1.3;font-weight:700;color:#111;border-left:4px solid #111;padding-left:10px\"\u003eSpecifications\u003c\/h2\u003e\n\u003cdiv style=\"overflow-x:auto\"\u003e\u003ctable style=\"width:100%;border-collapse:collapse;font-size:14px;margin:0 0 14px\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth style=\"background:#111;color:#fff;text-align:left;padding:10px 12px;width:42%\"\u003eSpecification\u003c\/th\u003e\n\u003cth style=\"background:#111;color:#fff;text-align:left;padding:10px 12px\"\u003eDetail\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:9px 12px;background:#f9f9f9;border-bottom:1px solid #eee\"\u003eNumber of years\u003c\/td\u003e\n\u003ctd style=\"padding:9px 12px;background:#f9f9f9;border-bottom:1px solid #eee\"\u003e1 year(s)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:9px 12px;background:#fff;border-bottom:1px solid #eee\"\u003eTerms \u0026amp; conditions\u003c\/td\u003e\n\u003ctd style=\"padding:9px 12px;background:#fff;border-bottom:1px solid #eee\"\u003e4-Hour Response\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:9px 12px;background:#f9f9f9;border-bottom:1px solid #eee\"\u003eIncluding\u003c\/td\u003e\n\u003ctd style=\"padding:9px 12px;background:#f9f9f9;border-bottom:1px solid #eee\"\u003eOn-site Service\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:9px 12px;background:#fff;border-bottom:1px solid #eee\"\u003ePlatform\u003c\/td\u003e\n\u003ctd style=\"padding:9px 12px;background:#fff;border-bottom:1px solid #eee\"\u003eSmartCell XRW\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:9px 12px;background:#f9f9f9;border-bottom:1px solid #eee\"\u003eBrand\u003c\/td\u003e\n\u003ctd style=\"padding:9px 12px;background:#f9f9f9;border-bottom:1px solid #eee\"\u003eAPC\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:9px 12px;background:#fff;border-bottom:1px solid #eee\"\u003eManufacturer part number\u003c\/td\u003e\n\u003ctd style=\"padding:9px 12px;background:#fff;border-bottom:1px solid #eee\"\u003eWONSITE4HR-SY-11\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\u003c\/div\u003e\n\u003ch2 style=\"margin:28px 0 12px;font-size:20px;line-height:1.3;font-weight:700;color:#111;border-left:4px solid #111;padding-left:10px\"\u003eFrequently asked questions\u003c\/h2\u003e\n\u003cp style=\"margin:0 0 4px;font-weight:700;color:#111\"\u003eHow long does delivery take?\u003c\/p\u003e\n\u003cp style=\"margin:0 0 12px\"\u003eOrders are processed within 24 hours. Once your tracking number is issued, delivery takes 24 to 72 hours to major centres in the main provinces, and 3 to 8 business days to remote regions. We ship with FedEx, DHL, UPS, Canada Post and Purolator.\u003c\/p\u003e\n\u003cp style=\"margin:0 0 4px;font-weight:700;color:#111\"\u003eIs this product covered by a warranty?\u003c\/p\u003e\n\u003cp style=\"margin:0 0 12px\"\u003eYes. This item carries the manufacturer's warranty. See our Refund Policy for return windows and conditions, or contact us and we will walk you through the process.\u003c\/p\u003e\n\u003cp style=\"margin:0 0 4px;font-weight:700;color:#111\"\u003eCan I get volume pricing?\u003c\/p\u003e\n\u003cp style=\"margin:0 0 12px\"\u003eYes. Volume discounts apply automatically as quantity increases, and our team can quote larger projects directly — reach us by phone, WhatsApp or email.\u003c\/p\u003e\n\u003cp style=\"margin:0 0 4px;font-weight:700;color:#111\"\u003eDo the specifications on this page come from the manufacturer?\u003c\/p\u003e\n\u003cp style=\"margin:0 0 12px\"\u003eThey do. Product data on this page is sourced from the manufacturer's own catalogue, not rewritten from a distributor summary.\u003c\/p\u003e\n\u003c\/div\u003e","brand":"AMERICAN POWER CONVERSION","offers":[{"title":"Default Title","offer_id":48113031053542,"sku":"WONSITE4HR-SY-11","price":2339.52,"currency_code":"CAD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0808\/3652\/6310\/files\/26170-1145.jpg?v=1785896945","url":"https:\/\/fulloffice.ca\/products\/apc-on-site-service-4-hour-response-on-site-service-extended-service-agreement","provider":"FullOffice.ca | Canada","version":"1.0","type":"link"}